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UK Delivery


UK Delivery is FREE for ALL orders.

We aim to dispatch your order within 24 hours of receiving cleared payment.

We will email you as soon as your order is dispatched.

Orders are sent by Royal Mail 1st Class or 48 Hour Courier depending upon the weight.


International Delivery


European delivery is £3.99 per order

The rest of the world (inc. USA, Canada, Far East, Middle East, Australasia, Africa, etc) is £5.99 per order

Delivery usually takes 7 to 10 working days however this may be longer, especially if delayed by Customs.

Orders are sent by Royal Mail Airmail.

If your order is over 1Kg in weight extra delivery charges may apply if this is the case we will contact you to give you the option of paying the extra costs or to cancel the order.

Please note we will ONLY DELIVER to the address of the card used to purchase the goods for international orders

Cancelling Your Order

If you have already placed and paid for your order and wish to cancel, please inform us immediately by phone on 01621 815511

In order to be able to offer you a fast delivery service, in most cases your order will already have been sent to the warehouse. This means that unfortunately it is not possible to cancel your order. All we can suggest is that you do not accept the goods on delivery, but return them to the driver straight away. 

If the delivery has already been accepted, please contact us via email on: 
We will then arrange for the goods to be collected. 

Returns Procedure


We want you to be happy with your purchase. If you're not, just return the product to us, and we'll exchange or refund it.

Under the Distance Selling Regulations, if you buy online or by phone, your consumer rights entitle you to a full refund if you request one in writing within 7 working days of receipt. This includes any delivery charge

If for any Reason you wish to return your purchase, please post your item along with details of your name, address, order number and date of purchase to the following address:

Ross House
20 Station Road

A full Refund will be given upon receipt of your order in a saleable condition.

If you need further assistance please contact us. Detail on how to do this are shown below.


If you wish to get in touch, please email your enquiry to:

Or write to us at:


Ross House

20 Station Road





United Kingdom

01621 815511